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Podcast with Shel and Scoble via Waxxi


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My fingers hurt from typing the following show notes:

Interactive Podcast with Shel and Scoble using Waxi
This was really cool, I was able use the chatroom feature (like a backchannel) , listen to Shel and Scoble talk, and even got to participate and join in the discussion via my phone. Multimedia two way experience --love it!

Getting started --little rough
Little bit chaotic getting this going, I'm listening in on mute. The call had to be shut down twice --the first was to reduce a buzzing sound, and the second time as someone initiated the conference call without permission. Then we were on hold for a minutes listening to some fantastic sounds of Yanni. Shel needs to get some better phones at home ;)


Show Notes
I took the following show notes, I had no idea it was going to be nearly two hours long, anyways, here's the fruits of my labor.

1) Email question around blogging impacting employees

  • First question was around how has blogging changed some companies, and Robert talked about how Microsoft has changed it's HR policies
2) Tips for new bloggers
  • Robert:
    • Comments, taglines, looking at Technorati to find effective headlines, writing well. Having a good looking blog, nice url.
  • Shel:
    • Be passionate, join the conversation. Shel references my journey.
3) Web development, participatory podcasting, PBS

  • Robert: 3.3 unique million visitors to Channel 9 without any advertising.

    • Ipod is new distribution channel for audio

  • Shel references how Waxxi is changing this global conversation

  • Robert:

    • It's two way, and the conversation and content is different

    • Wishes Adam Curry would have used this type of technology in his shows on Sirius.

    • (Jeremiah thought: does Waxxi move into the NPR space? ...global, free, infinite channels)

    • Google empowers users to find obscure pieces of content --small niches.

  • Shel:

    • Hard to summarize the book, however "blogging is normalizing"

    • The world is becoming a smaller faster place

  • Robert:

    • Mini Microsoft has changed MS.

    • Discussions around blogging plumbers

  • Shel:

    • All business should blog

  • Robert noticed that some businesses in Montana have yet to have a website

    • (Shel asks why Robert goes to a fish restaurant thousands of miles from the Ocean --kills me, oh man)
4) Squidoo

  • Shel brings the topic up from the chat room

    • Squidoo is Seth Godin's baby

  • Robert uses technorati and tech.meme

  • Shel suggests that there are several companies are working on enabling effective search for --the solution is not yet here.

  • Robert: Using word searches on Technorati, primarily words such as "geek" as it brings some interesting results
5) What's the bigger picture? (question by me)

  • Shel:

    • Blogs and podcasts are going to be considered 'cute' tools in the future

    • The power is not with huge advertising, and large organizations, but rather by smaller communities that share common interest, not geographic boundaries

    • Quotes Charlene Li's suggestion that companies that relinquish control will be the ones that can harness this.

    • Shel heading on a world tour, seeking new technologies that will made the changes

    • The connected world means the universe of knowledge is global and change can occur easily and fast

    • Some politicians are realizing that bloggers can make them irrelevant, Shel cites how San Carlos bloggers are becoming empowered.

  • Robert:

    • The web is becoming real

    • Businesses and execs don't understand why to talk to micro audiences.

    • "Why communicate with 20 people, when I can buy a forbes full page ad"

    • Is it important to have C level execs blog?

  • Robert would rather see a grassroots build up rather organic and authentic

    • Onenote blogger in the blogger team.

    • Blogging is bottom up

    • Discusses how Marc Cuban has top down blogs, and is the only one.

    • How product teams can tell stories, have conversations about 'crashing' and real time support and communications.
6) but what if the onenote team started blogging about higher-level microsoft strategies? shouldn't bill gates be the one doing that?

  • Robert:

    • Bill Gates will blog but only if he could do that at a consistent basis

    • Robert has to be careful about what he needs to say, such as he knew about the HR changes coming to MS.

    • What about risky or sensitive information?

  • Shel


    • Robert's greatest loyalty is to the technology

  • Robert

    • What about IP discussions, or Financial

    • Gotta be careful

    • Reference to Google Blogger being fired (Mark Jen)

  • Robert talks about the corporate membrane

  • Shel

    • Talks about Mark Jenn, and that he doesn't think anyone got fired for blogging, but the actions that they took.

  • Robert

    • Gotta check the risks before you take it

    • It's about being a professionals and taking risk

    • What is the reason you're doing something? Get a good answer before you do this, or you'll be in the hot seat.

  • Shel:

    • Many bloggers are blogging, although there's only been a few firings.

    • Some are careful as they know they are in public

  • Robert:

    • Being in a public place employees will be careful what you're going to say.

    • He needs to be careful about what is portrayed

  • Shel:

    • Very few bloggers have been fired as of recent.
7) Are blogs really 2 way communications?

  • Shel
    • 90% of blogs have 0 comments, and less blogs have comments

  • Robert:

    • When he first started, he didn't get a tremendous amount of blogs

    • Although he has thousands of readers, he only gets about 50 comments a day.

    • It doesn't bother Robert, as he can still find this content via Google

    • Robert has been writing about his sick Mother, and received more comments back.
8) Frank Gruber (read his notes): how would you address F.U.D. of other professionals that worry about their online reps. For example, law students worried their blog will be used later against them.

  • Shel
    • gives examples of a student on myspace that wrote some criticisms --the college admissions held this against him.

    • Digital is forever.

  • Robert
    • Robert says some interviewers print out and read his blog

    • Gaping Void is on the edge, and his style has opened up doors where others have closed

  • Number of comments has something to do with passion of post
9) Nature of Tags and Delicious

  • Robert

    • Collective way for a group to say something is interesting

    • Folks can share tags so new things can get discovered

    • Finding popularity

    • Watches Digg as well --brings a lot of traffic. (40-80k visitors)

  • Shel

    • Tagging is advanced features

    • Like putting your kids name before he heads off to camp

  • Robert:

    • Technorati is using it a bit as well

    • Raw Sugar

    • Different info than Google
10) ptvGuy: I also wanted to ask about the recent phenomenon of blogs being left in Wills and trusts and how a person or business would treat a blog as an asset.

  • Shel

    • Interesting to think of this as an asset

    • If Robert leaves MS, then scobilizer goes with him

  • Robert

    • Will it be findable forever? Not sure, although it will be findable.

  • Jeremiah Owyang: the blog will NOT stop...it will be findable forever...
ptvGuy: A blog memorial

  • A large percentage of them will not survive
11) Talking about Sphere

  • Shel

    • Will it scale and make money?

    • Interesting new products
12) When will MS enter the blog search?

  • Robert:

    • Working on it

  • Shel

    • Why doesn't MS buy Technorati or Sphere

  • Robert

    • Trying to persuade committees is difficult, can MS become more agile?
13) Shel Holtz chimes in looking at regulatory rules with blogging such as pharma

  • Robert

    • Discusses how folks must get approvals in order to blog

    • Maybe pharma folks can blog about stuff on the edges.

    • Talk about the work that you're doing

  • Shel Holtz

    • How about the world of R&D to talk about this without imposing any issues

  • Shel

    • within 12 months a pharma will be blogging, discussing larger issues

    • Addressing how they've been accused of their bad rap

    • knows of one consultant that may be able to show some results soon

    • Internal blogs and wikis can be implemented

14) What about companies that have used blogs to launch something out of very little

  • Robert

    • Techcrunch and podtech have built businesses out of very little
15) Advertisting

  • Shel

    • Advertising are a little slow in how they need to adopt

    • Contextual are becoming invisible, as we train to ignore them

    • Doc Searls suggests we look at Attention Marketing

    • Ads for when we need them

    • wants advertising when he wants, but not at the cost of consumer freedom

    • Advertising revenue will be driving down over long term.

  • Robert

    • Every big business is trying to figure this out

    • Google figured this out
16) Will there be another book? and Publishing

  • Shel is going to do a book on his own.

  • Robert says "never say never"

    • Seeking publishers to jump on this fantastic book

    • Jeff Jarvis says books are dead! Books are less profitable, readership is constant

    • References Powerpoint books and Davinci code.

    • Blurb is a company that publishes books out of books

    • 30 dollars to print today, 15 in a few years

    • Everyone can publish,

    • Direct access may be the future rather than book publishers

  • Robert suggests that if he wants to make money he would be a landlord in Second Life

  • Related Podcast here FYI on second life and scoble (and me)


  • Books don't make authors rich, it's the reputation after it happens afterwards

  • Gladwell and Seth make 40k per speaking

  • Tracy:

    • chimes in that you'll make money what happens after the book

  • John says books should be free

  • Scoble: My blog is the free book!

    • Guy Kawasaki's marketing tips --it's free and it's out there

  • Shel

    • The chapters posted on Naked Conversations were less read vs the actual interviews

  • Scoble:

    • Paperless distribution --gotta be

  • Shel:

    • Agrees that media is too tied to paper. Newspapers should rely on bloggers to use bring the news.

    • Tells this to publishers, but suggest they dont get it
17) How do you make money using blogs?

  • Robert

    • makes six figures as a pro blogger for MS

    • Suggests that bloggers Use Google ads to make money

  • Shel

    • Andrew Carton, Treonauts

    • Discusses how a tshirt maker can use a blog to build the blog
18) Frank Guber: Attention Marketing, Intention Advertisting, are people going to get paid for their attention?

  • Robert:

    • Oooh.. AHH...

  • Shel:

    • The shift of power and control from central to communities

    • Shel will let you have my attention when I tell you to

    • Special advertising will not get my attention nor emails.

    • Sender has no power, but receiver has all the power

  • Robert

    • Frequent Flyer programs on airlines

    • As you play games on xbox you'll get rewards --this will happen online?

    • "Achievements" online --rewarding users as they participate

    • Attention could teach the online systems using his history.

  • Frank

    • Rather than getting the free software, could you get paid for it?

  • Shel

    • Adsense is a primative way to find stuff

    • Analytics and metrics are holy grails to find how influence is done.

    • The attention is heading to the influencers

  • Robert

    • Had lunch with two guys from Kraft Foods

    • Their management doesn't encourage blogging.

    • They have a recipe site --more of this helpful marketing

    • Honda has a series of Honda ads that go viral

    • Discusses how Frank suggests that online video for cooking could occur.

    • John Furrier has done this with podtech.net
19) Jeremiah Owyang: It's about Relationship marketing, Community Marketing, not about Top Down Marketing and forceful selling

  • Shel

    • Agrees, the stuff that is 'pushing' stuff out will be driving users away

  • Robert

    • TechRanch in Montana

    • Robert is overwhelmed with pitches from companies
20) Frank Gruber: make them simple to understand and digest. RSS or Atom should be called something else...so people get it

  • Shel

    • Says RSS should be as easy as changing channels

  • Robert:

    • Microsoft research shows that When a company gives stuff for free, they get more money in return rather than charging for it

  • Shel

    • That may work for MS, but smaller companies can't give stuff for free

  • Robert

    • Google Images, and Google properties.

  • Shel

    • Google Images can't make money

  • Robert

    • Different groups within MS need to figure out revenue models
21) How can you convince your companies, where can you point them to ?

  • Shel

    • Don't force your culture to blog

    • You can't stop employees from blogging

    • noticed that some corp comm groups have the most resistance.

    • Companies will have to blog, as the next generation will be coming.

22) Character Blogs

  • Shel

    • Tony created a character blog,

    • Discusses the conversations at NewComm

    • Who wants to talk to a talking Moose?

    • Discussed the Darth Vadar blogs a well


23) Changes in culture
  • Robert
    • People in the valley had time to develop products
    • Fight the corporate scandels
    • Sick of Marketing dont by committee
      • Anti Marketing Marketing
      • Swimming downstream rather than upstream
24) Om Malik's thoughts, Web 2.0 is not a technology but a way of thinking, kind of like how Robert did this at MS
  • Robert
    • WOM at his camera sales experience in San Jose
    • Web 2.0 is tying into the WOM experience, it's an enabler
  • Shel
    • The tools are not as important as what the outcome is
    • Doesn't like the term 2.0
    • Considers himself a journalist
24) Blogging and Journalist
  • Shel:
    • Discusses london bombings and pics put on flickr
    • References Rodney King
    • There are more people that have cameras
    • Need to have closer alignment with journalists

my fingers hurt.


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